View source for Freegle UK Central Group

Information for Freegle Volunteers about Freegle-UK Central, the central discussion group for all Freegle Volunteers.



===Links===
Freegle UK Central can be found here [http://freegle.it/Central]

The Central Moderator Team moderate Freegle UK Central, their email address is [mailto:centralmods@ilovefreegle.org centralmods@ilovefreegle.org]


=== Task List===

The Team's task list is here [https://spreadsheets.google.com/ccc?key=tmcZQ7MtiFPaa81MKuJ9FIQ&authkey=CPjhgKwE&hl=en&authkey=undefined#gid=0]

===Team Role and Remit ===

The team undertakes a variety of tasks concerned with running our central Freegle discussion group.
They work within guidelines outlined in [[Freegle Central Mods Team Remit]].

===Rep Link ===

To help coordinate Central Mod activities with the Board, one Director will serve as an Observer for Central.

===Moderation===

March 2014 [[https://groups.yahoo.com/neo/groups/FreegleUK-Central/conversations/topics/45693]]

To keep Central a friendly and supportive place for all volunteers we should:

* state a minimum number of mods to be involved in the mod team (5) that do the work involved in the running of the group
* run a regular survey to include feedback for why people have joined or left, why they would choose special notices and whether the moderation in place is acceptable
* apply a very light touch moderation process only, with the priority to keep Central as unmoderated as possible
* only use moderation when messages are abusive, overtly aggressive or threatening
'''
Moderation process:'''

* the Central mods team have responsibility for moderation on the group
* allow all with mod privileges on Central to act in 'emergencies' to put a member on moderation
* anyone put on moderation must be informed immediately
* the period of moderation to be kept as short as possible and lifted when mod(s) are happy that the problem is sorted
* Central to be told moderation is in effect
* moderation for messages on Central will only be implemented on Central, other central group moderators will take advice from the Central mod team if a member posts on their group and run a parallel moderation of member if necessary
* messages received from moderated members to be processed as quickly as possible - either returned or approved

===Central  Guidelines===

The guidelines for using are sent in the Welcome Message to all new members.

Freegle UK Central is open to anyone who is a Freegle UK volunteer. We ask all members to respect that this is a private group - the information contained within the group is for Freegle owners, moderators and volunteers only.

This is a self-moderated forum and as such we have no 'rules', but these are the guidelines we would like you to follow.
By joining the group you agree to follow the guidelines below and agree that the Central Mod Team may moderate posts in extreme circumstances.


1. Please be polite and treat fellow members with respect.

2. Please use emoticons where possible, or something like (grin) to indicate your tone. If in doubt of another poster's tone, assume they are speaking neutrally. It is easier on your blood pressure.
 
3. Please do not use insulting, derogatory or obscene language toward fellow members.

4. Please do not forward in full or in part any correspondence
unless the sender gives their consent.
 
5. What is posted on Freegle, stays on Freegle!
 
6. Our behaviour here and elsewhere.
Freeglers need NOT lower themselves to win the day.  It is imperative we hold ourselves to the highest standards of behaviour.

Thank you very much. Please enjoy your stay in Freegle UK Central! :)

In Freegle we always welcome feedback and if you feel any of the above
guidelines could be improved, or are being ignored, please feel free to e-mail the owners. centralmods@ilovefreegle.org

===Auto Messages Sent to Members===

====Welcome Message====

Sent on approval of membership.

''''Welcome to the FreegleUK-Central group fellow Freegler :o) We are really pleased to be amongst those to welcome you to Freegle.''

''The purpose of Freegle UK Central is to provide a space for support of Freegle group owners and moderators.''

''You can find out more about resources (including support groups, working groups, and help with media technical stuff) which are available to Freegle moderators from the links on our home page.''

''Freegle UK Central is open to anyone who is a Freegle UK volunteer. We ask you to respect that this is a private group - the information contained within this group is for Freegle owners, moderators and volunteers only.''

''Central Guidelines

The guidelines are sent in the Welcome Message to all new members.

Freegle UK Central is open to anyone who is a Freegle UK volunteer. We ask all members to respect that this is a private group - the information contained within the group is for Freegle owners, moderators and volunteers only.

This is a self-moderated forum and as such we have no 'rules', but these are the guidelines we would like you to follow. By joining the group you agree to follow the guidelines below and agree that the Central Mod Team may moderate posts in extreme circumstances.


1. Please be polite and treat fellow members with respect.<br>
2. Please use emoticons where possible, or something like (grin) to indicate your tone. If in doubt of another poster's tone, assume they are speaking neutrally. It is easier on your blood pressure.<br>
3. Please do not use insulting, derogatory or obscene language toward fellow members.<br>
4. Please do not forward in full or in part any correspondence unless the sender gives their consent.<br>
5. What is posted on Freegle, stays on Freegle!<br>
6. Our behaviour here and elsewhere. Freeglers need NOT lower themselves to win the day. It is imperative we hold ourselves to the highest standards of behaviour.

Thank you very much. Please enjoy your stay in Freegle UK Central! :)

In Freegle we always welcome feedback and if you feel any of the above guidelines could be improved, or are being ignored, please feel free to e-mail the owners. centralmods@ilovefreegle.org

====Pending Member Message====

Message sent out when an application for membership is received.

''''Hello,''

''Thanks for your application to join Freegle UK Central.  This group is open to all Freegle UK volunteers, who are Group Owners and Moderators for Freegle UK groups.''

''To verify your status, please go to: https://secure.modplugin.org/verifymod.php?id=90 and follow the instructions.''

''If you have trouble with the verification above please can you arrange for verification from your owner address or ask someone who is already a member of Central to email us with your details.''

''We usually aim to approve applications within 24 hours of receiving confirmation.''

''Kindest regards,''

''The Freegle UK Central Team''

''Email us if you require further information centralmods@ilovefreegle.org''

====Rejection of Membership Message====

This message is sent if there is no response from an applicant. 

''Hello,

''Thanks for applying to join Freegle UK Central.  Unfortunately we were not able to verify that you are an owner or moderator of an affiliated Freegle UK group. For this reason your application has been rejected.''

''Please feel free to reapply and look out for the verification information we send if you feel this was an error and please state you Freegle group name when you reapply.''

''If you are waiting for your group to be affiliated please reapply when the affiliation process is completed.''

''If you are just looking for info about Freegle please visit www.ilovefreegle.org''

''Kind regards,''

''The Freegle UK Central Team''

===Surveys and Evaluations===

The Central Mods Team helps with the overall organisation of Freegle by running surveys and evaluations to encourage participation in activities.

====Central Members Evaluation 2013====

Click here [https://docs.google.com/spreadsheet/viewform?usp=drive_web&formkey=dFllQXZXSGVjcm9WZEdyN2FOc1JGakE6MA#gid=0] to go to Survey Form. 

The Survey is open for all members to fill out at any time and will be closed when our nest survey is launched.  

Click here [https://docs.google.com/spreadsheet/ccc?key=0AhLRsAbNOFYWdFllQXZXSGVjcm9WZEdyN2FOc1JGakE&usp=drive_web#gid=0] to go to Survey Results.

====Central Members Evaluation 2012====

This is now closed 
This survey received 25 responses

Click here [https://docs.google.com/spreadsheet/ccc?key=0AhLRsAbNOFYWdGpiN1cxTk04Rl9XcmRoWnpQNjRBSmc&usp=drive_web#gid=0] to go to Survey Results.

====Central Members Evaluation 2010====

This is now closed

This survey had about 55 responses in June and July 2010.

Click here [https://docs.google.com/spreadsheet/ccc?key=0AhLRsAbNOFYWdElWbHNfcnNiczN2WkJ0YlFaaW1hUHc&usp=drive_web#gid=0] to go to Survey Results. 
  
==Reports==

March 2014 report from the Central Mods Team : [https://groups.yahoo.com/neo/groups/FreegleUK-Central/conversations/topics/45669]



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