Moderator Assistance request

Sample message you can use if a member is trying to contact volunteers via an offer or request post.

Default message used by caretaker groups for pending messages:

Dear Freegle Member,

You have requested a moderator to contact you. How can I help you? For future reference, if you need to contact us you will get a faster response by sending your question directly to moderators at $owneremail

Kind Regards
$myname
$groupname Volunteer
$owneremail

Default message used by caretaker groups for approved messages

Hi Freegle Member

You have requested a moderator to contact you. Please reply to this email with your question or query and I will get back to you as soon as possible.

For future reference, if you need to contact a moderator you can do this via the home page 'contact your moderators for help' link,. Or send your email to the group owner email address which you will find at the bottom of any moderator email. On a busy day requests for help can go unnoticed when posted on the main board.

Kind Regards
$myname
$networkname for $groupname

$owneremail

Link: Sample Messages