Freegle UK Central Group: Difference between revisions

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Information for Freegle Volunteers about Freegle-UK Central, the central discussion group for all Freegle Volunteers.


The Central Moderator Team moderate Freegle UK Central


===Link to Group===


The team's discussion group is here [http://uk.groups.yahoo.com/group/FreegleUK-Central-Mods/]
===Links===
Freegle Central can be found here https://discourse.ilovefreegle.org/


The email address to contact the team is [mailto:centralmods@ilovefreegle.org centralmods@ilovefreegle.org]
The Team responsible for moderating Freegle Central, is the [[Discourse Support Team Remit]].  their email address is [mailto:centralmods@ilovefreegle.org centralmods@ilovefreegle.org]


=== Task List===
=== Task List===
Line 15: Line 14:
===Team Role and Remit ===
===Team Role and Remit ===


The team undertakes a variety of tasks concerned with running our central Freegle discussion group.<br>
The team undertakes a variety of tasks concerned with running our central Freegle discussion group.
A role and remit is currently being drafted on the page [[Freegle Central Mods Team]].<br>
They work within guidelines outlined in [[Discourse Support Team Remit]].
Part of the role includes the [[Membership Mod]] duties.


===Team Reports===


The team will produce an annual report.
===Moderation===
See Remit


===Central Guidelines===
March 2014 [[https://groups.yahoo.com/neo/groups/FreegleUK-Central/conversations/topics/45693]]
 
To keep Central a friendly and supportive place for all volunteers we should:
 
* state a minimum number of mods to be involved in the mod team (5) that do the work involved in the running of the group
* run a regular survey to include feedback for why people have joined or left, why they would choose special notices and whether the moderation in place is acceptable
* apply a very light touch moderation process only, with the priority to keep Central as unmoderated as possible
* only use moderation when messages are abusive, overtly aggressive or threatening
'''
Moderation process:'''


New Guidelines
* the Central mods team have responsibility for moderation on the group
* allow the Discourse Support Team to act in 'emergencies' to put a member on 'moderation' in line with their remit.


At the moment we send guidelines after approval and I would like to change this so it gets sent on pending membership and includes a line about agreeing to follow guidelines and that we may moderate members I have put in my suggested changes
===Central  Guidelines===


Note the guidelines below have been hacked together and in my view can be simplified
Freegle  Central  Guidelines


This file is intended to be sent to all members when they apply to Freegle Central
When posting it helps if you sign off with your name and your community name.
Note update welcome message where this is currently included when this is agreed
Guidelines Draft Feb 2011


This is a self-moderated forum and as such we have no 'rules', but these are the guidelines we would like you to follow.
This is a self-moderated forum and as such we have no 'rules', but these are the guidelines we would like you to follow.
Line 40: Line 44:




1. Please be Polite.
1. Please be polite and treat fellow members with respect.


2. Please use emoticons where possible, or something like (grin) to indicate your tone. If in doubt of another poster's tone, assume they are speaking neutrally. It is easier on your blood pressure.
2. If in doubt of another poster's tone, assume they are speaking neutrally. It is easier on your blood pressure.
   
   
3. Please do not use insulting, derogatory or obscene language toward fellow members.
3. Please do not use insulting, derogatory or obscene language toward fellow members.


4. Please do not forward in full or in part any correspondence  
4. Please do not forward in full or in part any correspondence unless the sender gives their consent.
unless the sender gives their consent.
5. What is posted on Freegle, stays on Freegle!
6. Our behaviour here and elsewhere.
Freeglers need NOT lower themselves to win the day.  It is imperative we hold ourselves to the highest standards of behaviour.
 
Thank you very much. Please enjoy your stay in Freegle UK Central! :)


In Freegle we always welcome feedback and if you feel any of the above
Thank you very much. Please enjoy your stay in Freegle Central
guidelines could be improved, or are being ignored, please feel free to e-mail the owners. centralmods@ilovefreegle.org
In Freegle we always welcome feedback and if you feel any of the above guidelines could be improved, or are being ignored, please feel free to e-mail the owners. centralmods@ilovefreegle.org


Best regards
Best regards
Your Freegle Central Team.
Your Freegle Central Team.
Regards,
Moderator
FreegleUK-Central


===Auto Messages Sent to Members===
====Welcome Message====
Sent on approval of membership.
Welcome to the Freegle Central group fellow Freegler :o)
Freegle  Central is open to anyone who is a Freegle volunteer.
When posting it helps if you sign off with your name and your community name
The purpose of Freegle Central is to provide a space for support of Freegle volunteers so please ask if you have a question about anything.
This is a self-moderated forum and as such we have no 'rules', but these are the guidelines we would like you to follow.
Please be polite and treat fellow members with respect
If in doubt of another poster's tone, assume they are speaking neutrally. It is easier on your blood pressure.
We ask you to respect that this is a private group - the information contained within this group is for Freegle volunteers only.
Thank you very much. Please enjoy your stay in Freegle Central! :)
In Freegle we always welcome feedback and if you feel anything on Central could be improved please feel free to e-mail us and one of our Mod team will reply to  your feedback.
Thank you very much. Please enjoy your stay in Freegle Central! :)
In Freegle we always welcome feedback and if you feel anything on Central could be improved please feel free to e-mail us and one of our Mod team will reply to  your feedback.
Best regards <br>
Discourse Support Team
====Pending Member Message====
Thanks for your application to join Freegle Central.
This group is open to Freegle volunteers and to verify your status, please can you arrange for verification from your owner address or ask someone who is already a member of Central to email us with your details.
If you are a New group we should have received this info from GAT and/or  GAT  volunteer will help with this.


We usually aim to approve applications within 24 hours of receiving confirmation.


===Central  Welcome Message===
If you want to start a new community - which would be great - then the place to start is newgroups@iLoveFreegle.org.


Sent on approval of membership
Kindest regards,<br>
Currently being updates here on Wiki
Discourse Support Team


As we are sending out guidelines separately (see guidelines above) now is the time to improve our welcome message which currently reads
''Email us if you require further information centralmods@ilovefreegle.org''


====Rejection of Membership Message====


Welcome to the FreegleUK-Central group fellow Freegler :o)
This message is sent if there is no response from an applicant.


The purpose of Freegle UK Central is to provide a space for support of
''Thanks for applying to join Freegle Central.  Unfortunately we were not able to verify that you are an owner or moderator of an affiliated Freegle community. For this reason your application has been rejected.''
Freegle group owners and moderators.


You can find out more about resources (including support groups, working
''Please feel free to reapply and look out for the verification information we send if you feel this was an error and please state you Freegle community name when you reapply.''
groups, and help with media technical stuff) which are available to Freegle
moderators from the links on our home page and on our Wiki (link)


Freegle UK Central is open to anyone who is a Freegle UK volunteer.  
''If you are waiting for your community to be affiliated please reapply when the affiliation process is completed.''


''If you are just looking for info about Freegle please visit www.ilovefreegle.org''


In Freegle we always welcome feedback so please feel free to e-mail the owners. centralmods@ilovefreegle.org
''Kind regards,''


Best regards
''Discourse Support Team''
Your Freegle Central Team.


===Surveys and Evaluations===
===Surveys and Evaluations===


The Central Mods Team helps with the overall organisation of Freegle by running surveys and evaluations to encourage participation in activities.
The Discourse Support Team helps with the overall organisation of Freegle by running surveys and evaluations to encourage participation in activities.
 
====Central Members Evaluation 2016====
 
Click here [https://docs.google.com/forms/d/e/1FAIpQLSdOqrRuuT_Q5GfCXyiBY3Abyob-9hkhgdiL0xC1EH-sT7Xzig/viewform] to go to Survey Form.
 
The Survey is open for all members to fill out at any time and will be closed when our nest survey is launched. 
 
Click here [https://docs.google.com/spreadsheet/ccc?key=0AhLRsAbNOFYWdFllQXZXSGVjcm9WZEdyN2FOc1JGakE&usp=drive_web#gid=0] to go to Survey Results.
 
====Central Members Evaluation 2015====
 
This is now closed
This survey received ?? responses
 
Click here [https://docs.google.com/spreadsheet/ccc?key=0AhLRsAbNOFYWdFllQXZXSGVjcm9WZEdyN2FOc1JGakE&usp=drive_web#gid=0] to go to Survey Results.
 
====Central Members Evaluation 2013====
 
This is now closed
This survey received 30 responses
 
Click here [https://docs.google.com/spreadsheet/ccc?key=0AhLRsAbNOFYWdFllQXZXSGVjcm9WZEdyN2FOc1JGakE&usp=drive_web#gid=0] to go to Survey Results.
 
====Central Members Evaluation 2012====
 
This is now closed
This survey received 25 responses
 
Click here [https://docs.google.com/spreadsheet/ccc?key=0AhLRsAbNOFYWdGpiN1cxTk04Rl9XcmRoWnpQNjRBSmc&usp=drive_web#gid=0] to go to Survey Results.
 
====Central Members Evaluation 2010====
 
This is now closed
 
This survey had about 55 responses in June and July 2010.
 
Click here [https://docs.google.com/spreadsheet/ccc?key=0AhLRsAbNOFYWdElWbHNfcnNiczN2WkJ0YlFaaW1hUHc&usp=drive_web#gid=0] to go to Survey Results.
 
==Reports==
 
March 2014 report from the Central Mods Team : [https://groups.yahoo.com/neo/groups/FreegleUK-Central/conversations/topics/45669]
 
Regular reports of Central Messages - [[Central Reports]]


'''Central Members Evaluation 2010'''
==Polls==


Click here [[https://spreadsheets.google.com/viewform?hl=en_GB&formkey=dElWbHNfcnNiczN2WkJ0YlFaaW1hUHc6MA#gid=0]] to go to Survey Form.
Polls held on the Group in 2013 - [[2013 Polls]]


This survey had about 55 responses in June and July 2010.  The Survey is open for all members to fill out at any time. 


Click here [[http://f1.grp.yahoofs.com/v1/MDFCTXnaKrLi29nqbwMX37afv9BMYIXtCA0drIbu1uX90wwJpIe1BSWtc7fyf1biDqOFvjFea6uIXfb7VaGZbg/Central%20Member%20Info/Summary%20of%20%20Central%20Evaluation%202010]] to go to Survey Results.
Links: 
*[[Freegle Central Membership]]
*[[Discourse Support Team Remit]]




Back to [[Central Groups]]<br>
Back to [[Central Groups]]


[[Category:Freegle_Teams]] [[Category:Policies,_Procedures,_Remits]]
[[Category:Freegle_Teams]] [[Category:Policies,_Procedures,_Remits]]

Latest revision as of 14:37, 30 November 2021

Information for Freegle Volunteers about Freegle-UK Central, the central discussion group for all Freegle Volunteers.


Links

Freegle Central can be found here https://discourse.ilovefreegle.org/

The Team responsible for moderating Freegle Central, is the Discourse Support Team Remit. their email address is centralmods@ilovefreegle.org

Task List

The Team's task list is here [1]

Team Role and Remit

The team undertakes a variety of tasks concerned with running our central Freegle discussion group. They work within guidelines outlined in Discourse Support Team Remit.


Moderation

March 2014 [[2]]

To keep Central a friendly and supportive place for all volunteers we should:

  • state a minimum number of mods to be involved in the mod team (5) that do the work involved in the running of the group
  • run a regular survey to include feedback for why people have joined or left, why they would choose special notices and whether the moderation in place is acceptable
  • apply a very light touch moderation process only, with the priority to keep Central as unmoderated as possible
  • only use moderation when messages are abusive, overtly aggressive or threatening

Moderation process:

  • the Central mods team have responsibility for moderation on the group
  • allow the Discourse Support Team to act in 'emergencies' to put a member on 'moderation' in line with their remit.

Central Guidelines

Freegle Central Guidelines

When posting it helps if you sign off with your name and your community name.

This is a self-moderated forum and as such we have no 'rules', but these are the guidelines we would like you to follow. By joining the group you agree to follow the guidelines below and agree that the Central Mod Team may moderate posts in extreme circumstances.


1. Please be polite and treat fellow members with respect.

2. If in doubt of another poster's tone, assume they are speaking neutrally. It is easier on your blood pressure.

3. Please do not use insulting, derogatory or obscene language toward fellow members.

4. Please do not forward in full or in part any correspondence unless the sender gives their consent.

Thank you very much. Please enjoy your stay in Freegle Central In Freegle we always welcome feedback and if you feel any of the above guidelines could be improved, or are being ignored, please feel free to e-mail the owners. centralmods@ilovefreegle.org

Best regards Your Freegle Central Team.

Auto Messages Sent to Members

Welcome Message

Sent on approval of membership.

Welcome to the Freegle Central group fellow Freegler :o) Freegle Central is open to anyone who is a Freegle volunteer.

When posting it helps if you sign off with your name and your community name

The purpose of Freegle Central is to provide a space for support of Freegle volunteers so please ask if you have a question about anything.

This is a self-moderated forum and as such we have no 'rules', but these are the guidelines we would like you to follow.

Please be polite and treat fellow members with respect

If in doubt of another poster's tone, assume they are speaking neutrally. It is easier on your blood pressure.

We ask you to respect that this is a private group - the information contained within this group is for Freegle volunteers only.

Thank you very much. Please enjoy your stay in Freegle Central! :)

In Freegle we always welcome feedback and if you feel anything on Central could be improved please feel free to e-mail us and one of our Mod team will reply to your feedback. Thank you very much. Please enjoy your stay in Freegle Central! :)

In Freegle we always welcome feedback and if you feel anything on Central could be improved please feel free to e-mail us and one of our Mod team will reply to your feedback.

Best regards
Discourse Support Team

Pending Member Message

Thanks for your application to join Freegle Central.

This group is open to Freegle volunteers and to verify your status, please can you arrange for verification from your owner address or ask someone who is already a member of Central to email us with your details.

If you are a New group we should have received this info from GAT and/or GAT volunteer will help with this.

We usually aim to approve applications within 24 hours of receiving confirmation.

If you want to start a new community - which would be great - then the place to start is newgroups@iLoveFreegle.org.

Kindest regards,
Discourse Support Team

Email us if you require further information centralmods@ilovefreegle.org

Rejection of Membership Message

This message is sent if there is no response from an applicant.

Thanks for applying to join Freegle Central. Unfortunately we were not able to verify that you are an owner or moderator of an affiliated Freegle community. For this reason your application has been rejected.

Please feel free to reapply and look out for the verification information we send if you feel this was an error and please state you Freegle community name when you reapply.

If you are waiting for your community to be affiliated please reapply when the affiliation process is completed.

If you are just looking for info about Freegle please visit www.ilovefreegle.org

Kind regards,

Discourse Support Team

Surveys and Evaluations

The Discourse Support Team helps with the overall organisation of Freegle by running surveys and evaluations to encourage participation in activities.

Central Members Evaluation 2016

Click here [3] to go to Survey Form.

The Survey is open for all members to fill out at any time and will be closed when our nest survey is launched.

Click here [4] to go to Survey Results.

Central Members Evaluation 2015

This is now closed This survey received ?? responses

Click here [5] to go to Survey Results.

Central Members Evaluation 2013

This is now closed This survey received 30 responses

Click here [6] to go to Survey Results.

Central Members Evaluation 2012

This is now closed This survey received 25 responses

Click here [7] to go to Survey Results.

Central Members Evaluation 2010

This is now closed

This survey had about 55 responses in June and July 2010.

Click here [8] to go to Survey Results.

Reports

March 2014 report from the Central Mods Team : [9]

Regular reports of Central Messages - Central Reports

Polls

Polls held on the Group in 2013 - 2013 Polls


Links:


Back to Central Groups

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