Freegle UK Central Group: Difference between revisions

Latest revision as of 14:37, 30 November 2021

Information for Freegle Volunteers about Freegle-UK Central, the central discussion group for all Freegle Volunteers.

Links

Freegle Central can be found here https://discourse.ilovefreegle.org/

The Team responsible for moderating Freegle Central, is the Discourse Support Team Remit. their email address is centralmods@ilovefreegle.org

Task List

The Team's task list is here [1]

Team Role and Remit

The team undertakes a variety of tasks concerned with running our central Freegle discussion group. They work within guidelines outlined in Discourse Support Team Remit.

Moderation

March 2014 [[2]]

To keep Central a friendly and supportive place for all volunteers we should:

state a minimum number of mods to be involved in the mod team (5) that do the work involved in the running of the group
run a regular survey to include feedback for why people have joined or left, why they would choose special notices and whether the moderation in place is acceptable
apply a very light touch moderation process only, with the priority to keep Central as unmoderated as possible
only use moderation when messages are abusive, overtly aggressive or threatening

Moderation process:

the Central mods team have responsibility for moderation on the group
allow the Discourse Support Team to act in 'emergencies' to put a member on 'moderation' in line with their remit.

Central Guidelines

Freegle Central Guidelines

When posting it helps if you sign off with your name and your community name.

This is a self-moderated forum and as such we have no 'rules', but these are the guidelines we would like you to follow. By joining the group you agree to follow the guidelines below and agree that the Central Mod Team may moderate posts in extreme circumstances.

1. Please be polite and treat fellow members with respect.

2. If in doubt of another poster's tone, assume they are speaking neutrally. It is easier on your blood pressure.

3. Please do not use insulting, derogatory or obscene language toward fellow members.

4. Please do not forward in full or in part any correspondence unless the sender gives their consent.

Thank you very much. Please enjoy your stay in Freegle Central In Freegle we always welcome feedback and if you feel any of the above guidelines could be improved, or are being ignored, please feel free to e-mail the owners. centralmods@ilovefreegle.org

Best regards Your Freegle Central Team.

Auto Messages Sent to Members

Welcome Message

Sent on approval of membership.

Welcome to the Freegle Central group fellow Freegler :o) Freegle Central is open to anyone who is a Freegle volunteer.

When posting it helps if you sign off with your name and your community name

The purpose of Freegle Central is to provide a space for support of Freegle volunteers so please ask if you have a question about anything.

This is a self-moderated forum and as such we have no 'rules', but these are the guidelines we would like you to follow.

Please be polite and treat fellow members with respect

If in doubt of another poster's tone, assume they are speaking neutrally. It is easier on your blood pressure.

We ask you to respect that this is a private group - the information contained within this group is for Freegle volunteers only.

Thank you very much. Please enjoy your stay in Freegle Central! :)

In Freegle we always welcome feedback and if you feel anything on Central could be improved please feel free to e-mail us and one of our Mod team will reply to your feedback. Thank you very much. Please enjoy your stay in Freegle Central! :)

In Freegle we always welcome feedback and if you feel anything on Central could be improved please feel free to e-mail us and one of our Mod team will reply to your feedback.

Best regards
Discourse Support Team

Pending Member Message

Thanks for your application to join Freegle Central.

This group is open to Freegle volunteers and to verify your status, please can you arrange for verification from your owner address or ask someone who is already a member of Central to email us with your details.

If you are a New group we should have received this info from GAT and/or GAT volunteer will help with this.

We usually aim to approve applications within 24 hours of receiving confirmation.

If you want to start a new community - which would be great - then the place to start is newgroups@iLoveFreegle.org.

Kindest regards,
Discourse Support Team

Email us if you require further information centralmods@ilovefreegle.org

Rejection of Membership Message

This message is sent if there is no response from an applicant.

Thanks for applying to join Freegle Central. Unfortunately we were not able to verify that you are an owner or moderator of an affiliated Freegle community. For this reason your application has been rejected.

Please feel free to reapply and look out for the verification information we send if you feel this was an error and please state you Freegle community name when you reapply.

If you are waiting for your community to be affiliated please reapply when the affiliation process is completed.

If you are just looking for info about Freegle please visit www.ilovefreegle.org

Kind regards,

Discourse Support Team

Surveys and Evaluations

The Discourse Support Team helps with the overall organisation of Freegle by running surveys and evaluations to encourage participation in activities.

Central Members Evaluation 2016

Click here [3] to go to Survey Form.

The Survey is open for all members to fill out at any time and will be closed when our nest survey is launched.

Click here [4] to go to Survey Results.

Central Members Evaluation 2015

This is now closed This survey received ?? responses

Click here [5] to go to Survey Results.

Central Members Evaluation 2013

This is now closed This survey received 30 responses

Click here [6] to go to Survey Results.

Central Members Evaluation 2012

This is now closed This survey received 25 responses

Click here [7] to go to Survey Results.

Central Members Evaluation 2010

This is now closed

This survey had about 55 responses in June and July 2010.

Click here [8] to go to Survey Results.

Reports

March 2014 report from the Central Mods Team : [9]

Regular reports of Central Messages - Central Reports

Polls

Polls held on the Group in 2013 - 2013 Polls

Links:

Back to Central Groups

@@ Line 6: / Line 6: @@
 Freegle Central can be found here https://discourse.ilovefreegle.org/
-The Central Moderator Team moderate Freegle Central, their email address is [mailto:centralmods@ilovefreegle.org centralmods@ilovefreegle.org]
+The Team responsible for moderating Freegle Central, is the [[Discourse Support Team Remit]].  their email address is [mailto:centralmods@ilovefreegle.org centralmods@ilovefreegle.org]
 === Task List===
@@ Line 15: / Line 15: @@
 The team undertakes a variety of tasks concerned with running our central Freegle discussion group.
-They work within guidelines outlined in [[Freegle Central Mods Team Remit]].
+They work within guidelines outlined in [[Discourse Support Team Remit]].
-===Board Link ===
-To help coordinate Central Mod activities with the Board, one Director will serve as an Observer for Central.
 ===Moderation===
@@ Line 34: / Line 31: @@
 Moderation process:'''
 * the Central mods team have responsibility for moderation on the group
-* allow all with mod privileges on Central to act in 'emergencies' to put a member on moderation
+* allow the Discourse Support Team to act in 'emergencies' to put a member on 'moderation' in line with their remit.
-* anyone put on moderation must be informed immediately
-* the period of moderation to be kept as short as possible and lifted when mod(s) are happy that the problem is sorted
-* Central to be told moderation is in effect
-* moderation for messages on Central will only be implemented on Central, other central group moderators will take advice from the Central mod team if a member posts on their group and run a parallel moderation of member if necessary
-* messages received from moderated members to be processed as quickly as possible - either returned or approved
 ===Central  Guidelines===
@@ Line 46: / Line 38: @@
 Freegle  Central  Guidelines
-When posting it helps if you sign off with your name and your group name.
+When posting it helps if you sign off with your name and your community name.
 This is a self-moderated forum and as such we have no 'rules', but these are the guidelines we would like you to follow.
@@ Line 75: / Line 67: @@
 Freegle  Central is open to anyone who is a Freegle volunteer.
-When posting it helps if you sign off with your name and your group name
+When posting it helps if you sign off with your name and your community name
 The purpose of Freegle Central is to provide a space for support of Freegle volunteers so please ask if you have a question about anything.
@@ Line 94: / Line 86: @@
 In Freegle we always welcome feedback and if you feel anything on Central could be improved please feel free to e-mail us and one of our Mod team will reply to  your feedback.
-Best regards David Wanda and Ollie
+Best regards <br>
-Your Freegle Central Team.
+Discourse Support Team
-centralmods@ilovefreegle.org
-====Central Guidelines====
-Freegle  Central  Guidelines
-When posting it helps if you sign off with your name and your group name.
-This is a self-moderated forum and as such we have no 'rules', but these are the guidelines we would like you to follow.
-By joining the group you agree to follow the guidelines below and agree that the Central Mod Team may moderate posts in extreme circumstances.
-. Please be polite and treat fellow members with respect.
-. If in doubt of another poster's tone, assume they are speaking neutrally. It is easier on your blood pressure.
-. Please do not use insulting, derogatory or obscene language toward fellow members.
-. Please do not forward in full or in part any correspondence unless the sender gives their consent.
-Thank you very much. Please enjoy your stay in Freegle Central! :)
-In Freegle we always welcome feedback and if you feel any of the above guidelines could be improved, or are being ignored, please feel free to e-mail the owners. centralmods@ilovefreegle.org
-Best regards
-Your Freegle Central Team.
 ====Pending Member Message====
 Thanks for your application to join Freegle Central.
-This group is open to Freegle volunteers and to verify your status, please please can you arrange for verification from your owner address or ask someone who is already a member of Central to email us with your details.
+This group is open to Freegle volunteers and to verify your status, please can you arrange for verification from your owner address or ask someone who is already a member of Central to email us with your details.
 If you are a New group we should have received this info from GAT and/or  GAT  volunteer will help with this.
@@ Line 133: / Line 98: @@
 We usually aim to approve applications within 24 hours of receiving confirmation.
-If you want to start a new group - which would be great - then the place to start is newgroups@iLoveFreegle.org.
+If you want to start a new community - which would be great - then the place to start is newgroups@iLoveFreegle.org.
-Kindest regards,
+Kindest regards,<br>
-The Freegle Central Team
+Discourse Support Team
 ''Email us if you require further information centralmods@ilovefreegle.org''
@@ Line 144: / Line 109: @@
 This message is sent if there is no response from an applicant.
-''Thanks for applying to join Freegle Central.  Unfortunately we were not able to verify that you are an owner or moderator of an affiliated Freegle group. For this reason your application has been rejected.''
+''Thanks for applying to join Freegle Central.  Unfortunately we were not able to verify that you are an owner or moderator of an affiliated Freegle community. For this reason your application has been rejected.''
-''Please feel free to reapply and look out for the verification information we send if you feel this was an error and please state you Freegle group name when you reapply.''
+''Please feel free to reapply and look out for the verification information we send if you feel this was an error and please state you Freegle community name when you reapply.''
-''If you are waiting for your group to be affiliated please reapply when the affiliation process is completed.''
+''If you are waiting for your community to be affiliated please reapply when the affiliation process is completed.''
 ''If you are just looking for info about Freegle please visit www.ilovefreegle.org''
@@ Line 154: / Line 119: @@
 ''Kind regards,''
-''The Freegle UK Central Team''
+''Discourse Support Team''
 ===Surveys and Evaluations===
-The Central Mods Team helps with the overall organisation of Freegle by running surveys and evaluations to encourage participation in activities.
+The Discourse Support Team helps with the overall organisation of Freegle by running surveys and evaluations to encourage participation in activities.
 ====Central Members Evaluation 2016====
@@ Line 203: / Line 168: @@
 Regular reports of Central Messages - [[Central Reports]]
+==Polls==
+Polls held on the Group in 2013 - [[2013 Polls]]
-Link:  [[Freegle Central Membership]]
+Links:
+*[[Freegle Central Membership]]
+*[[Discourse Support Team Remit]]