Freegle Direct & Facebook specific problems: Difference between revisions

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If you want to reply yourself then either reply underneath their post or click on their profile pic and send them a message.
If you want to reply yourself then either reply underneath their post or click on their profile pic and send them a message.


===== '''Q. I am sending out requests for locations to Facebook users but they never reply.''' =====
===== '''Q. I am sending out requests for locations to Facebook users but they never reply.''' =====
A. They will not receive the emails, unless you are sending out to a membership which has been assigned.
 
Those in pending are never assigned, nor the remainer of the 10 pre approved memberships help by the app.
 
Others, you can use the up to date Moderator plug in to find their email address if they have been allocated. You can then mail them directly or through the app. 


===== '''Q. Can I mail FB members.''' =====
===== '''Q. Can I mail FB members.''' =====

Revision as of 11:54, 7 March 2012

 Moderator Questions.

Q. How do I deal with Wall posts?

A. You can use the auto responder. Go to your group settings and tick the box for this.

If you want to reply yourself then either reply underneath their post or click on their profile pic and send them a message.

Q. I am sending out requests for locations to Facebook users but they never reply.

A. They will not receive the emails, unless you are sending out to a membership which has been assigned.

Those in pending are never assigned, nor the remainer of the 10 pre approved memberships help by the app.

Others, you can use the up to date Moderator plug in to find their email address if they have been allocated. You can then mail them directly or through the app. 

Q. Can I mail FB members.
Q. How can I see their email addresses.
Q. How do I change my groups settings.
Q. How do I ban an FB user.

.

 

Member Questions.

Q. How do I join on Facebook?
Q.How do I leave a Facebook Group?
Q How do I join Freegle Direct?
Q How do I leave Freegle Direct
Q.How do I reply to a post on Facbook/Direct
Q. Why am I getting two mails about each post.
Q. Why can't I click on the links (they don't work)
Q.How do I change my digest settings?
Q. I clicked on a link to allow my posts to be on Facebook and I want to change it.
Q. I have stopped all reminders and I only meant to stop it for one.