Hacked

These are example emails you could use for a member who has been hacked.

Sorry,

It looks like either your e-mail has been hacked or you have got a computer virus - either way your email is sending out spam.

This is probably not your fault, it is possible your email provider has had its records hacked into. We suggest that you do the following, in this order:

• Download and install an up-to-date virus checker and firewall - you can get

free, legal software from www.filehippo. com, AVG & Avast

• Disconnect from the internet
• Run a thorough anti-malware scan (malewarebytes is good for cleaning

computers)

• Change ALL your passwords - alphaplusnumeric ones are harder to hack
• Check your e-mail programme for, and remove, any vacation replies that have

been set up. Unless you really need to don't store your contact list online, where it is easily accessed by someone who gains access.

To protect our members, your posts will be moderated, for now.

Kind Regards
$myname
$groupname

.............

Hi there

1) Your account has (just) been hacked and the hacker is sending messages from your account, OR

2) Your account was hacked some time ago, and the hacker copied your settings and address book and used those to set up a fake account with your credentials.

We recommend that you...

• change your mail password, and any other passwords, using a DIFFERENT

computer

• scan your computer for viruses and malware

This should stop the hacker from being able to access your account again - but you can't do anything about any data they have already copied, and you won't be able to stop them from sending out emails with your address in the "from" line.

Regards
$myname
$groupname

Link: Sample Messages