ChitChat

ChitChat is a forum type discussion section of Freegle Direct, replacing our old style cafes and offering a place for members to chat to each other (and us!). The discussions are public and we ask that people are mindful of others and to be nice. Engaging with your members on ChitChat is a great way to encourage a community feel for your group.

ChitChat isn't visible on Modtools, you will need to be on the ilovefreegle.org site to see it. However, Modtools does offer a few options that will help you interact with ChitChat.

Modtools>Settings>Personal Settings

• You can decide if you wish to be shown as a volunteer when putting comments on ChitChat.
• You can decide if you wish to receive an email saying if one of your group members has commented.

https://www.ilovefreegle.org/chitchat

• Next to your location you will see a drop down box where you can choose how far away you see ChitChat on your personal feed.
• You will get a daily digest as a member, not as a moderator, which will show messages in your group(s), but it won't be sent if you've already visited chitchat recently and so you've had a chance to see the posts in question. That's to stop us mailing out about posts you've already seen.

Moderation

ChitChat allows everyone to post public notices with first being moderated. We have a central team that monitor ChitChat (https://modtools.org/modtools/teams) and who pick up any inappropriate posts to deal with them. There is the facility for anyone to report a post, that report goes to the Support Team, and the ChitChat team picks them up from there.

As a moderator, you also have the ability to edit or report messages from your group members. Click on the top right chevron in the particular chat and options will be displayed.

Links:

• Freegle Direct - more links to other parts of the Freegle Direct system